Rishi Tea

• Our Promise To You - Rishi is dedicated to sourcing only the highest quality products and your experience is important to us. If you feel the quality of our products is less than expected, please contact our customer service.

We work diligently to ensure your package arrives as quickly as possible. Please understand that factors such as weather, high postal traffic, and carrier performance are beyond our control.

We offer free shipping to the lower 48 states and most items ship within 3 business days of payment M-F excluding federal holidays, often sooner. Unfortunately, we cannot ship to P.O. Boxes—please provide a physical address for delivery.

International Shipping

Items shipped internationally may be subject to customs processing, depending on the item’s customs value.

As the buyer, please be aware of potential:

Delays due to customs inspections

Import duties and taxes required by your country which are  paid by you the buyer, not the seller

Brokerage fees due at the point of delivery

For more information, please contact your country’s customs office, or visit eBay’s page on international trade.

All payments are handled through eBay managed payments.

if you have a question related to payments accepted, you must reach out directly to eBay for further assistance.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund. Returns are accepted up to 30 days from the date of delivery.
Any product you return must be in the same condition you received it and in the original packaging. 

Please note all perishable foods are always packaged in a new sturdy corrugated box
and are delivered to our customers before the expiration date.